Where is shabby apple located

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Public Transportation. The sizes were the same I had bought an XL from both , even the size tags were of the same exact style. The only difference was the Shabby Apple tag. My AliExpress and Shabby Apple dresses hanging side by side. A close up of the front of both dresses. So, what went wrong with Shabby Apple? Were they perhaps sold to another company in the past few years?

Online there is simply a dearth of information. And that, really, is too bad. Instagram Facebook Pinterest Twitter. Previous Next. Thank you for contacting Shabby Apple, I check on this style and they all have the same measurement that yours have.

For Christmas, my mom bought all three of us girls dresses from Shabby Apple. Mine was this one:. The thing was, at Christmas I was still nursing. A lot. So the dress hung, unworn, tags still on, in my closet for quite a few months. Finally, when nursing had tapered off to the point where I could make it through three hours of church, I pulled the dress out of my closet, and with anticipation, slid it on.

Oh, and the top? Was white. And sheer. And unlined. We were starting to get dangerously near running late, which I loathe, so I quickly changed into something else and we went to church.

Not the right dress for you? This would be an easily solved problem my present self is laughing at this. I called in to Shabby Apple the next morning and explained the situation.

They are choosing to do nothing about it. I emailed a long description of the scenario to Shabby Apple recap: 6 month old dress, never worn, still for sale at full price, tags still on. I was upfront about the fact that I knew I was outside the return window. They emailed back saying how sorry they were and could I give them some info about the purchase so they could see what they could do. I went back and looked at some of the reviews of the dress again. So you would have to sew a lining in the top.

Why you would still give it 4 stars is beyond me, but whatever. I ordered this dress in a Med, because another dress that I ordered very similar to this one was a Small was too tight.

And overall it was just too big, which could have been the Med instead of the Small, but the length was just silly. I looked like I was wearing my big sisters dress. No lining in the skirt, and it felt rather thin. I wish it had fit as it is a cute style!

But the pics on this website show the blonde girl with the dress at her knee, ya-no way. I did manage to zip it up and down on my own, but it took a good five minutes each time and I feared tearing the dress. I guarantee you that the people who are giving these high star ratings with complaints like this are the people who give a standing ovation to every performance they attend. As I looked through reviews of other dresses, I noticed the same sorts of comments again and again: cheap fabric, unlined, fit not as shown, poor sizing.

I know Shabby Apple has a good reputation. They take gorgeous pictures, they have lovely models, and their selection is wide. They heavily promote their brand in the blogosphere, giving away many many dresses. They are low quality products that are horrendously overpriced. But then the post office appeared to have lost it.

I gave her my order number and told her the situation. Two minutes later, she was verifying my address and said a new swimsuit would arrive at my doorstep on Thursday, via UPS. No hassle, no waiting, not even a phone call. She suggested that Shabby Apple had a very cute line of black dresses. Both of us emailed her back separately that we would love a new dress, but would she mind if we purchased them from somewhere else?

I ordered this one from eShakti. Their return policy? You can get a better dress somewhere else. A less expensive dress. You can read my follow-up post about my Shabby Apple experience here. Spoiler: They never did responded at all.

I am SO glad you posted this! Anyway, I was just browsing their site the other day thinking, "I wonder if they'll ship to NZ…" and "I could wear that to the wedding in Jan because I won't be nursing as much," and then I worried that for the price and after the exchange rate and international shipping I wanted to be sure I would like how I looked in the thing!

So so so glad I read this! I was literally just about to purchase a dress from Shabby Apple. I have no tolerance for this sort of customer service. I have loved their style for a long time, but, being tall, their dresses will never ever fit me, which I was really sad about, until I read this post. My sister-in-law bought one of their dresses for a family wedding and when she told me where it was from, I was surprised.

It was a cute dress, but it didn't fit her very well and it looked cheap none of which I said to my sister-in-law, of course. They look as if they were hand made for her. I've met the owner and she herself has great style, but somewhere along the line, the magic combination of both style and quality of both product and service just didn't happen.

I've used eShakti a few times, and I'm pleased with their policies on returns. I've never had a hassle. I custom sized and they're all over the place on consistency in sizing, and none of the time has it been right. I ever bought from them. I have a strict non-internet clothes buying rule for myself now!

Best of luck Janssen! Ok, then. Good to know. I always doubt their stuff would fit me anyway. Problems like these are why I pay with American Express every time online except sometimes I pay with paypal so that isn't quite true, but anyway. I bought a new broiler element for my oven a while back. We are slow at projects, so it sat for about 47 days before we tried to install it. Installed, oven the still didn't work. Not the broiler element that was broken.

Boxed it back up, called to return it, and what do you know, it was beyond the 45 day return window. So I called American Express to deal with it. The company refunded Amex the money, I didn't have to do anything, and the weirdos still didn't want the element back. So now I have the money, and an unused broiler element which I don't need.

Thank you, Amex! Very good to know. I appreciate your honesty here. I have looked at their dresses before and they are quite lovely…apparently only online though, and not in real life!

I purchased a shabby apple dress several years ago when they first started out. I wanted something cute for a trip to San Fran with my dad. The dress was so hard to get on.

I mean really hard, I had to almost fight it. I have probably some of the world's most narrow shoulders so I wonder what other people were doing. The skirt didn't fit right and unless the sash was tied tightly it just didn't look good. On top of that, well, the fabric wasn't the best quality. All of this from a pretty expensive dress. So, I sent the dress to my friend Lindsay because I wasn't about to throw out a piece of clothing that was really fine just not for me.

She loved it. Then I made the mistake recently of purchasing a Down East Basics dress. It fits terribly. I was supposed to wear it to my cousin's wedding and just couldn't. I borrowed a dress from my mom. Thanks for the heads up in dealing with this company. This type of info is always helpful in dealing with online companies. However, I can't help but think maybe you need to take a little personal responsibility regarding their return policy.

It's clearly stated that you have a 30 day window to return items. I understand you were breastfeeding but that doesn't excuse issues that were in no related to that.

The sheer top would have been noticeable just by looking, breastfeeding or not. The length also would have been a noticeable issue just by holding it up to you.. Instead you chose to hang it in the back of your closet until you were ready to wear it. That isn't the companies fault. It's your fault. The company gives you a window of time whether we think it should be longer or not isn't the issue. You have to keep in mind that people try to screw companies all the time.

They wear dresses with the tags still attached and then try to return them 6 months later when they are finished with it. That's not fair to the company. Also, the company relies on the money from their dress sales to run their company and pay their bills. They can't leave all that money just sitting in an account in case you decide 6 months later that you don't want the dress. That would be like a company giving you a paycheck and then coming back 6 months later and saying there was an issue and you have to give the money back.

Chances are, you've already spent on the money. In the end, you have the power over this company. You have the power to write a blog slamming this company and somewhat rightfully so as it sounds like their product is junk. The company doesn't really have any way to defend themselves against this except to give in to you and meet your demands.

On one hand this keeps companies honest and striving for happy customers. On the other hand, it's kind of bullying because the issues you are having COULD have been resolved to everyone's satisfaction had you just followed the return policy. Instead, you didn't and now you're trashing a company because you are upset you didn't get your way.

I can see your point, absolutely. I should have tried it on immediately and it's not their fault that I didn't. They are under no obligation to let me exchange or return the dress although, I never once asked for a refund — all I wanted to do was exchange a dress they could resell since it was brand-new for another dress.

What is their fault, though, is that their dresses are poorly made and that the sizing makes it difficult to find a dress that fits you. When they claim that their dresses are made to be worn without anything else needed, they should not use sheer white fabric for a top. There is no way to wear that without something underneath. And based on other reviews, the other comments on this post, and several personal friends and family members, I know that this is not an isolated event.

I'm not opposed to Shabby Apple because they won't let me exchange my dress, as that's their right although it does make me very wary to order something in the future from a company that makes it hard for me to get the right item ; I'm opposed to them because they're selling heinously overpriced cheap dresses.

I do not believe that the photographs of their items match the item you get in the mail. And I don't feel like I'm trying to be bullying to Shabby Apple — I feel like I'm trying to warn people who might be contemplating a purchase that they'll be spending a lot of money for a dress that is just not high-quality. So glad you posted this! Thank you Thank you Thank you! I hate companies that do not stand behind their own mottos and goals.

You have probably just saved several people their own headache from ordering a dress from them. I ordered a couple dresses from Shabby Apple last year and neither fit. One was just all wrong and the other was just too small the next size up I feel confident would have fit perfectly. But, they didn't have that size in stock, so I ended up returning both.

Then my boyfriend bought me a dress from them and it too didn't fit right — the skirt portion was lovely but the sleeves on the top were so tight it cut off circulation. Otherwise it fits and looks great so I'm still looking for a place that will alter the sleeves for me few and far between where I live , but meanwhile it's sat unworn for many months. I doubt I'll order something else from them again because three out of three dresses haven't fit…and I have to pay shipping both ways.

I'm so hesitant about ordering stuff online because of this. I order occasionally from ModCloth, but almost everything I've ordered from them has fit 3 out of 4 dresses. And their prices are so much more reasonable and the comments always tell me if something is lined or not. But then I still have to pay return shipping which I hate so much. We have a small store here that doesn't have much of a selection, so I order from them online.

It's basically no-risk shopping. I've ordered a ton of stuff even if I don't think it will fit because I know I can try it on and return it and get all my money back, without paying any shipping at all. What a pain! I must be lucky…I've had really good experiences with SA so far, granted I buy them once in a blue moon and only after trying on a dress first at a trunk sale or something but you've made me wary now.

What awful customer service! What a crappy experience, and what an interesting response from Erin. I think claiming fault on anyone's side is a little pointless, since it doesn't really matter if an issue is the customer's "fault" and I have to say, I don't think it was —what matters is how the company chooses to respond.

If a company won't make an effort on behalf of its customers, those customers are perfectly justified in expressing their disappointment. The day return policy isn't some kind of retail law. If a company chooses to have such a limiting policy, then regardless of how well the policy is advertised, they're going to have to be accountable for people's dissatisfaction with it.

Maybe it's the customer's "fault" for not inspecting a dress she knows she can't wear just to make sure she fits in the day window, and maybe it's the company's "fault" for having a restrictive policy in the first place.

Either way, Erin is right about one thing: To a certain extent the company is at the mercy of their customers' reviews. Which is why they should probably try a little harder to make their customers happy. It's so funny that you're writing about this now, because I was just looking at Shabby Apple dresses a few days ago, when I never have before.

I probably won't be buying anything from them either now. Too bad for them that so many people respect your opinion on things like this. How funny you should post this just as I have a Shabby Apple dress on my dining room table waiting to return. The dress I ordered is made of terrible, cheap, scratchy fabric.

The kind of fabric one would find on clearance at Hancock Fabrics. Being a rather expensive purchase I was quite disappointed. Good thing I am in the 30 day return window. I would also never recommend this company to anyone I liked.

I bought a maternity dress from Shabby Apple and it also did not fit right. The picture made it seem like the dress went to the knee, but upon trying it on, it was more like mid thigh. I'm a tall girl at 5'10", but I'm not excessively tall and this dress was short! And, I wasn't even that far along in my pregnancy 5 months. I can't imagine how short it would have been near the end of my pregnancy. Needless to say, I straightaway returned the dress.

Sorry your experience with Shabby Apple was much worse. I agree, for the prices they are charging, they should be delivering a better product. I'm so glad that you wrote this.

I was strongly considering buying a dress from them, but I wasn't sure if the very high price in my opinion was worth it. I appreciate your honesty! I will be shopping elsewhere. I have always admired their dresses but the price and concerns about fit have always swayed me. After reading your review, and others, about the lacking construction and poor fabric quality, I will never buy from them.

Sadly, I rarely buy clothing online anymore for various reasons and experiences. Also, it seems that many of these companies create clothing meant for one body type. Not for tall people. Sorry for the horrible experience. I hate poor customer service, especially when you are paying that price.

They still have the product in their warehouse along with the other items you would have wanted to exchange it for. The only loose in the whole thing was them loosing a customer. Usually most stores will let you exchange because in reality they aren't loosing anything… no money, no product, no customers.

Seriously they can take the loose of one dress no problem, especially if they still have plenty of inventory of it. Shame on them! Seriously, they should know better then this. OHHH and one more thing…. It is literally a wasted piece of fabric with their brand on it. Not good on any angle you look at it. Shabby Apple would actually be doing them self a favor by accepting the return rather then being stubborn. I can't believe they would rather you toss it out or re-sell it then do a return.

That is just insane! I mean Volcom Stone will give away their items that didn't sell during a season to children in orphanages. I am sure Shabby Apple could find a use of their over stock items, if that is what they were truly concerned about. I have a shabby apple gown, and my experience has been a little different. I found in in a store and was able to try on several of their items, however every single one of them were absolutely ginormous.

Their XS was still draping on me like some fabric was just thrown on top of me. The girls in the store ensured me that Shabby Apple just runs big….

That is why I am shocked that you are saying it was tight. Every style I tried on was seriously 3x to big.

I actually know the woman who does their patterns and I couldn't help but think of her while trying these dresses on and being extremely disappointed.

I too agree they are way too over priced, especially for being manufactured in China. They need to lower their prices and change their return and customer service policies. Maybe their mission statement. Ok sorry for the long novel of a comment. I hope it makes sense. I hope I was able to make my point have it come across correctly. PS what did you ever end up doing with the dress?